Правила возврата и отмены
Обновлено: 11 ноября 2026
Этот документ составлен на английском языке. Если он показан на другом языке, юридическую силу имеет английская версия.
1. Scope
This Refund & Cancellation Policy applies to all bookings, prepayments and gift vouchers of 7 Buddhas Yoga and Massage Center Paphos, operated by AA7 LTD (HE 495504, VAT 60398932Q), Adamantiou Korai 2, House 2, Tala 8577, Paphos, Cyprus. It forms part of our Terms and Conditions. Nothing in it affects your statutory rights as a consumer.
2. How to cancel or change a booking
Cancellations and changes must be made by WhatsApp or phone on +357 95 557774. The time your message reaches us counts. A cancellation is valid only once we have received it; please keep our reply as your confirmation.
3. Free cancellation (24 hours)
You can cancel or move a booking free of charge up to 24 hours before the appointment. Any prepayment is refunded in full, or moved to your new booking if you prefer.
4. Late cancellations and missed bookings
If you cancel less than 24 hours before the appointment, or do not come, the reserved time is lost for us and for other guests. In that case we may charge the full price of the booked service, any prepayment is not refunded, and we may ask for prepayment for any future booking.
Feeling unwell, with a fever or something contagious? Please move your booking. In that case the change is free, even at short notice.
5. Arriving late
If you are late, your treatment still ends at the planned time and the full price applies. If you are more than 15 minutes late without telling us, we may cancel the booking and treat it as a missed booking. If you are 30 minutes late or more, please do not be surprised if your booking has been cancelled.
6. Festive period bookings
Over Christmas and New Year (20 December to 7 January) and on other holidays we announce, bookings may need prepayment to be confirmed. For these bookings:
• Cancellations 72 hours or more in advance: 50% refund.
• Cancellations less than 72 hours in advance: non-refundable.
• One free rescheduling is possible with at least 48 hours’ notice, subject to availability.
7. If we cancel
If we cancel or move your booking (for example because your therapist is ill), you can choose a new time or a full refund of any prepayment. We are not responsible for any other costs, such as travel or accommodation.
8. Treatments already provided
A treatment that has already taken place cannot be refunded. If something does not feel right during your massage, tell your therapist straight away, so they can change the pressure or the technique.
If a treatment is stopped because of undisclosed health information, a breach of our conduct rules, or at your own request, the full price applies. If we stop a treatment for a reason of our own, you pay only for the time provided.
Any complaint about a treatment must be made within 7 days, as described in our Terms and Conditions.
9. Gift vouchers
If you buy a voucher online or by phone, you can cancel it within 14 days of purchase and get a full refund, as long as the voucher has not been used. To cancel, write to info@7buddhas.com or WhatsApp +357 95 557774.
After 14 days, or once the voucher has been used, vouchers are non-refundable and cannot be exchanged for cash. Expired vouchers cannot be refunded or extended.
If you do not come to a booking made with a voucher, or cancel it less than 24 hours before, the voucher may count as used.
10. How refunds are paid
Approved refunds are paid with the same payment method you used, within 14 days of our approval, unless we agree otherwise with you. Cash payments are refunded in cash at the center or by bank transfer. We are not responsible for delays caused by banks or card providers.
If you open a card dispute or chargeback without first contacting us, we may provide the booking details and these terms to the payment provider.
11. Changes and contact
We may update this policy at any time. The version on our website on the day of your booking applies. Questions: info@7buddhas.com or +357 95 557774.